The Sacred Heart University School of Social Work is a co-host of the Summit, and we are honored to have an extraordinary speaking agenda and slate of sponsors supporting this Summit.
Trouble Shooting Guide
Not Receiving Magic Links or Summit Emails?
If you are using a work or school email address and you have checked your email and spam folders after multiple tries without receiving anything, your work or school IT department may be blocking those emails:
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Contact IT for your work or school place and ask them to pass list emails for the Summit. (Provide this Letter)
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Submit a Request to have your registration email changed to a personal address prior to October 23, 2021. Requests after this time may not be honored.
For Technical Support, for general questions about content, field hour credits, refunds, or other information about the Virtual Summit, please contact us using this form: https://globalsocialwelfaresummit.com/contact-us/
You can also contact us via the help chat box or email support@swhelper.zendesk.com. We will not be providing support using any other email address and any requests to other email mailboxes may not be monitored for Summit Support questions and concerns.
Most Frequently Asked Questions
1. Who is hosting this Virtual Summit?
Social Work Helper, PBC (SWHelper) which is a digital publishing platform for social work and helping professionals located at www.swhelper.org.
2. Do I have to be a social worker to attend or present at the Virtual Summit?
No, this Summit is open to the public. Students can receive field placement hours for attending. CEUS are not being offered for this event, but expect to offer CEUs again in the future.
3. Where will the Virtual Summit take place?
This is a virtual conference which means it will take place online in “real time,” live through the Internet. As a result, you do not have to travel or get hotel accommodations. You can view the Summit from the comfort of your home if you choose.
4. When Will I get access to the conference website?
Immediately, you will receive instructions and access to your user account on the Summit’s website and Crowdcast once your registration is complete. The email address and registration name will be automatically registered for our Day One and Day Two livestreams. If you are registering via a RSVP Link, RSVP registrants will be uploaded into our systems by October 10th.
5. What are the dates and times for the Summit?
The Summit will begin on Tuesday, October 26th and 27th, from 8:30AM (EST) to 5:30 PM (EST) each day.
6. Will I receive written confirmation of my registration?
Yes. Registrants will receive an email confirmation shortly after purchasing your ticket. RSVP registration will receive their confirmation by October 10th.
7. What types of sessions are included?
This summit does not have any concurrent sessions.
8. Can I get CEU Credit or Field Hours for Attending?
There are no CEU credits for this Summit. However, we expect to resume accreditation for Spring Summit 2022.
***Each session livestream will have information for completing a survey. You will receive an email confirmation when your survey for each session is completed. Retain your confirmation for proof of attendance with your field advisors. No certificate will be issued.
9. Is registration required?
Yes. Please see the Registration section above. This is a paid event and only registrants who purchase tickets will have access to the Anti-Racism Virtual Summit.
10. What if I cannot attend all of the live events? Will I be able to view the presentation(s) at another time?
Yes. All sessions will be recorded and available on-demand following the live event. Field Hours can be earned anytime during your access period.
12. When will I receive login/password information?
After registration, you can go to www.globalsocialwelfaresummit.com/login and put in your registration email to receive a magic link for access.
13. Will handouts be provided?
Session slides, handouts, and any other presentation materials may be posted and available for participants to prior to the live summit. It will be optional for presenters to provide.
14. How far ahead of time should we log in to a session?
All sessions will begin on time. At the beginning of each day, we recommend that you log in at least 10-15 minutes prior to the start time to double check your connection and sound.
15. Can I participate if I live outside of the United States?
You can participate from anywhere that has access to an internet connection.
16. Ticket Refund Policy?
All sales are final, no refunds, and nontransferable. If your ticket is purchased prior to your school or organization sponsoring the event, your ticket will not be refunded. If you purchase a ticket without using the discount access code by your sponsoring organization or school, your ticket will not be refunded.
17. What if I lose or can’t find my survey confirmation to prove to my professor or field instructor the hours I attend?
The is a $60 dollar fee if we have to research your hours, attendance, and provide copies of your surveys.
18. Not Receiving Magic Links or Summit Emails?
If you are using a work or school email address and you have checked your email and spam folders after multiple tries without receiving anything, your work or school IT department may be blocking those emails:
-
Contact IT for your work or school place and ask them to pass list emails for the Summit. (Provide this Letter)
-
Submit a Request to have your registration email changed to a personal address prior to October 23, 2021. Requests after this time may not be honored.